Due to the Global Pandemic returns are taking up to an additional 2 weeks to process. EU Website Privacy Policy. I Was told that due to covid 19 closures that refunds were late and mine was coming, an explanation which i accepted and understood. Our first catalog mailed July 19, 1999. Following the appropriate steps to dissolve your business is important, as doing so can limit your continued liability. The consent submitted will only be used for data processing originating from this website. About Soft Surroundings Founded in 1999 and headquartered in St. Louis, Missouri, Soft Surroundings is a leading aspirational lifestyle brand offering unique solutions to today's active. Report your business closure by contacting your state's Secretary of State or other business authority, as discussed more fully above. Email notifications are only sent once a day, and only if there are new matching items. Because the customer did not select or enter an alternate address when placing the order, the default address was used. Is Elf Bar Going Out Of Business in 2023? Soft Surroundings Reviews: What Is It Like to Work At Soft Surroundings So, can't track it back all the way. I have called their customer service department numerous times but no success. 5-7 business days. Privacy Policy A month later in June I called and inquired about refund. Soft Surroundings, a women's apparel and home furnishings retailer, has plans for a large expansion in its number of stores this year. I certainly wouldn't have called so many times if I had BBB Business Profiles may not be reproduced for sales or promotional purposes. She's so happy she can now go to an actual store. What should I do with assets when closing a business? It arrived and was too small. Soft Surroundingswill continue to be actively managed by CEO Tom Wilcher and President Robin Sheldon. Sign up for our newsletter to keep reading. and like to be reimbursed for my time. Sheldon, a native of New York, relocated to St. Louis to launch Soft Surroundings. Customer placed two separate orders on two separate dates for the same item. Assistant Manager 6 reviews. It caused much sadness for the customers. How do I tell my staff I'm closing the business? Womens Sale Clothing, Womens Clothing Sale | Soft Surroundings Sale Sort By: 874 Items Isabel Pima Tunic Tee $44.95 Top Rated +1 Buy 3 or more SAVE 30% off. and will be shipping the Tiki Town Dress Smally Missy on June 2 via FedEx 2nd Day Air. Try to collect on debts before notifying customers your business is closing, as doing so will likely increase your chances of collecting. Customer placed a second order online on 5/31/2021 at 1:20pm CST for two items. Probably the worst customer service I have ever received. Is Soft Surroundings going out of business: Store closing in 2023 Now my account has been charged 65.00 and was told shipment is on the way. Working at Soft Surroundings: Employee Reviews about Pay & Benefits All of this information is readily available for our customers on our website. Due to the companys declining profits, several stores had to close. A letter was sent to me ,dated May 29 stating that the merchandise ordered was no longer available and a a coupon for 10.00 was enclosed valid through 2021, but no refund. Its impossible to speak to a live person or leave a message on the phone. Simply Perfect Braided Wedges $185.00 Top Rated. Unique Pieces. I have receipt from USPS, but they hand off to someone else to deliver to Soft Surroundings. But not to worry, Soft Surroundings the brand is not going out of business. Due to consumers increased ability to shop online from their homes, this decline is linked to the growth of internet purchases. The three Florida locations are in The Villages, Sarasota, and Estero. To date, we've delivered over 15 million nudges to the frontline, supported by an average 4.7 rating from thousands of app reviews worldwide. Myself, I payed $84 for 2 dresses and a sweatersaving myself $262.97 because of the store closing markdowns. I ordered on April 1, 2020. The customer will need log into her account online and delete any addresses in her address book that she longer uses. experience. An example of data being processed may be a unique identifier stored in a cookie. BBB Business Profiles are subject to change at any time. Which was reasonable but when you add the taxes and shipping it was an additional $ 16.00 S/M. Since Missouri voters approved recreational cannabis sales, companies have added thousands of workers to grow, process, market and sell their . The customer called us on 6/14/2021 at 1:22pm inquiring where her order was. When customers make a return and used the prepaid label that we include with the package it is able to be tracked by both the customer and Soft Surroundings. Soft Surroundings Store Closing in Orland Crossing ; Nashville, Tenn.; and The Villages, Fla. Is Breeze Pro Discontinued What Happened with this in 2023. Returns typically take 7-10 business days to be received back at our returns center. Inspired Life. Currently we are processing returns that were received on 05/27/22. Let us help you incorporate your business. **************************************************************************************. Her womens clothing and accessory store, Soft Surroundings, which was established in St. Louis and has now expanded nationwide, was founded on this concept. Regardless of where she shops, we want to make sure its easy for her, Boddy said, referring to his mostly-female customer base. Soft Surroundings is a women's lifestyle brand, offering unique and comfortable apparel, luxury bedding, and a range of beauty and fragrance products through its catalog sales center and 80 store locations across the U.S. After temporarily closing locations in response to COVID-19 at the end of March and furloughing the majority of its workforce, Soft Surroundings reopened 53 of its locations over the course of four weeks in May and June. This is to make up for the workforce shortage. a separate order needed to be placed for the item that was missed from the Due to the markdowns associated with store closings, the discounts are large, ranging from 70 to 90%. The St. Louis-based company, which started as a catalog retailer in 1999, opened 15. Balloon Blackout Drapery Panel $119.95 to $179.95 Top Rated. Westfield Annapolis has something for the whole family with your favorite shops for fashion, beauty, dining and entertainment.

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