When youre deactivated Background checks are usually done automatically by comparing any criminal record with the information you have provided. I have contacted the DoorDash support team before, and they said that my Read more, Hi there, have you ever got an Unable to load data error message when you want to schedule a dash using the Dasher app on your iPhone. What does this mean and how do you fix it? You can indeed see the available schedule but when you want to tap the Save Dash button, an error message will appear saying Dasher must be active to schedule dashes. As we all know, DoorDash has now expanded its services beyond just a food delivery service. Click on the "Save Changes" button at the bottom of the page. 3. Privacy Policy. To become active for DoorDash, you must carefully and thoroughly complete all of DoorDashs sign-up steps. If you have been dashing for a long time you may be familiar with other issues with their app such as the Unable to load data error message. In addition, when your Dasher account has been activated later, do not wait, start your dash or schedule as soon as possible. Click on the "Settings" sub-tab. I want to find an alternative solution because ordering a card will take time and I want to get to work as soon as possible. Existing Dashers: You can Dash Now or Schedule a Dash for later. Every time I get the error message of "dasher must be active to schedule dashes". Next, youll create your profile information, which is your name and your password. Accept Nope! Choose whether or not to accept orders, find demand near you, and earn more instantly with promotions like Challenges and Peak Pay in the Dasher app. Possible Fix for red card setup issue For newly registered drivers who get this message, most likely their account has not been activated by DoorDash and they are still waiting for the background check process. DoorDash Weekly Payment Deposit to Bank Blocked - What is it and How to Fix it? If you are being told that the dasher must be active to schedule dashes and none of the other reasons apply to you, it may simply be due to an issue on DoorDashs end. We'll take care of everything else! If you want to connect with James, follow him on your favorite social networks! You need to know, that you can still get access to the Dasher app even though your account has not been fully activated. But what causes this error message, and is there anyway to fix it? 2. Even if youve been Dashing for a while now, it still may be worth to check this. Base Pay is calculated based on the estimated time, distance, and desirability of the order. First, it means logging in to the app frequently and keeping your availability up-to-date. DoorDash is a food delivery service that allows people to order food from restaurants and have it delivered right to their doorsteps. Unfortunately, there isnt really anything you can do to fix it, except to wait. A DoorDash driver is considered active when they have fully completed DoorDashs sign-up process, which includes activating their Red Card and having your background check completed. Click on the Settings sub-tab. This can be caused by a large number of factors. I have contacted the support team, they advised me to request a physical card. Your account might be deactivated Doordash Dasher Must Be Active to Schedule Dashes Second, being active also means completing orders promptly and efficiently. Where all of that is easier to integrate by using a red card where the drivers have to checkout directly to the merchant using this prepaid debit card. 2. Why can't I schedule a Dash, extend a Dash or Dash Now? Dont worry you will still be able to dash in your entire city. Some other reasons DoorDash driver accounts may be deactivated include: DoorDash does have an appeals process if youve been deactivated, that may allow your account to be reinstated. So, this error message is only a reminder for you when there is a problem with your account and is not the cause of your account being disabled. All Rights Reserved. Your email address will not be published. Lets look over each potential cause in more detail. For more information, please see our It is not difficult, but you must be sure to not skip or forget anything. If youve recently signed up to become a driver for DoorDash, the dasher must be active to schedule dashes error simply means that you havent fully approved and activated yet. Shipment Received, Package Acceptance Pending USPS Meaning + Explanation, Burst Limited Exceeded On DoorDash Meaning And Fix, How To Import Audio Into Audacity Step-By-Step Tutorial, Your Impact A Look Into The Lives Of Your Customers, Saving, Opening, And Closing Audacity Project Files Step-By-Step Tutorial. Error Message "Dasher must be Active to Schedule Dashes", What is it and How to Fix it, Unable to load data error message on the Dasher app when scheduling a Dash or tap a Dash Now, Doordash New Driver Activation: How Long and How to Speed up the Process, Error Message Dasher must be Active to Schedule Dashes, What is it and How to Fix it. When your account is put on the waiting list If a new Dasher is experiencing this problem it is most likely because their account is not yet fully active. When youre new and not yet fully activated as a Dasher you will certainly get this error message when you schedule or start a Dash. This delayed activation is mostly due to delayed background checks. Your email address will not be published. Now when you create or edit a dash, you'll see an additional field where you can enter in a start and end time for your dash. @DoorDash Hi, I have been unable to Dash for the past 2 days as every time I try it says something like Dasher must be active to schedule dashes. 4. The app doesnt allow me to start a Dash for an unusual reason. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi brand new Dasher here, Ive done a dozen deliveries with DoorDash this week and Im quite satisfied with the results. Meanwhile, in the case you are not a new driver and have been able to deliver before, then there are several possible solutions that we can suggest: 1. Archived post. 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