The data can be retrieved through LDAP queries from the firewall (via agent-less User-ID) or by a User-ID Agent that is configured to proxy the firewall LDAP queries. show user group list. Device > User Identification > Group Mapping Settings Tab Run the following command to refresh group mappings. Could you please let me know what changes you have made in the AD server as it is showing many users now? Let me know if there is any good things I can use to troubleshoot, CLI, or other things to check. It's only 68* users, which seems like way too few. Server Monitoring. Before using group mapping, configure a Primary Username for Configure User Mapping Using the PAN-OS Integrated User-ID Agent. The following best practices are recommended for configuring. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, map users into groups in a multi-forest AD design. I was just looking at the logs of [DOMAIN_CONTROLLER] and it's been getting this DCOM error a dozen times per minute: The server-side authentication level policy does not allow the user DOMAIN\PAUSERID SID (S-1-5-21-2410054176-4189976347-2277943543-8605) from address 192.168.1.96 to activate DCOM server. to the LDAP server, use the, To ensure that the firewall can match users to the correct policy Yes I need logon event on the domain controller and the security events. you can try to refresh the group-mapping: refresh: debug user-id refresh group-mapping reset: debug user-id reset group-mapping if it does not work, also you ca try to refresh the user-ip-mapping agent: After the reset also it did not work. 5/18/2022 12:42 PM TAC case owner #4. Include or Exclude Subnetworks for User Mapping. So I turned the former on, but didnt see any additional logon events in the security log. Check and Refresh Palo Alto User-ID Group Mapping My main DC was only seeing one or two logon events per day and they were usually a machine, not a user (domain\workstation$, domain\server$, etc). 4. The LIVEcommunity thanks you for your participation! Any way to Manually Sync LDAP Group Mapping? - Palo Alto Networks In early March, the Customer Support Portal is introducing an improved "Get Help" journey. If you do not use TLS, use port 389. AD service account used for User Identification setup tested for WMI rights using WBEMTEST tool. 3268 or 3269 for SSL, then create another LDAP server profile to As we have changed the audit and advanced audit policy then it started working. Group Mapping After Refresh Not Changed - Palo Alto Networks Thank you! As I checked that I can only see one logon event for 13 July. unused group to the Include List to prevent User-ID from retrieving We configure the firewall to use WinRM-http. CIMV2 permissions: I think the consultant and I actually missed this, case owner #4 caught it later. see all configured Windows-based agents: To see if the PAN-OS-integrated agent is configured: View how many log messages came in from use the same base distinguished name (DN) or LDAP server. mapped: View the configuration of a User-ID agent *As based on the error DOMAIN\*PAUSERID SID (S-1-5-21-2410054176-4189976347-2277943543-8605) from address 192.168.x.xxx to activate DCOM server. As you have mentioned that the DCOM errors are not visible now after configuring WinRM-http. Basically, I'm an idiot lol. We have to take debugs log , can you please let me know your maintenance window, so that we can take the debug logs. 2. Palo Alto Networks Predefined Decryption Exclusions. We checked the permissions allowed to the user groups in the AD. (4 DCs, 4 220s total) I was running User-ID Agents on all 4 DCs. Setup Agentless User Identification in GUI, 3. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Logon and Logoff, respectively. Are the directory servers and domain controllers in different I have followed ALL of the instructions, including that verifying the service account is in the Distributed COM Users, Event Log Readers, and Server Operators groups. View mappings learned using a particular Agentless User-ID showing Unknown users : r/paloaltonetworks - Reddit By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It didn't really help though. This document also says that user-ID reads 4 total: Security Event IDs from Active Directory Used with User-ID Agent - Knowledge Base - Palo Alto Networks. 2023 Palo Alto Networks, Inc. All rights reserved. I was going through the logs and found that I missed mentioning a command. usernames as alternative attributes. This helps ensure that users Please let me know if you have any other queries on this case. Is there any way to manually sync the LDAP Group Mapping/User Identification in Palo Alto?

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