The staff will need it to prepare your tax refund forms, Try to purchase as many items on the same receipt as possible as you can often get a higher rate of refund for larger purchases, Dont consume any items before you leave the EU. Deutschland If there are any issues, your vehicle will be moved to the marshal inspection bays for further examination by a senior security marshal. Custom Office Detailed Information - European Commission Your booking/API password is included in your booking confirmation email sent to you when the booking was made, and is located about half way down with your booking reference number under the heading "Need to change something". Waterbrook) before you arrive at the Eurotunnel Folkestone terminal. France Border checkpoint for vehicles operated by the French Border Police and French Customs when leaving France and the Schengen Area at the juxtaposed controls at the Eurotunnel Calais Terminal. Please enable Strictly Necessary Cookies first so that we can save your preferences! To start a Common Transit Convention movement out of Great Britain (England, Scotland and Wales), youll need to: To end a movement at an Office of Destination, youll need to present the TAD and provide the Movement Reference Number (MRN) for every consignment. Global Site (English) You are eligible for tax-free shopping if: The basic rule is that the goods must be consumed outside the EU. Transit movements entering the UK using the Eurotunnel should complete Office of Destination at Stop 24. Please note that such requests cannot be made by telephone. We also use cookies set by other sites to help us deliver content from their services. We also use cookies set by other sites to help us deliver content from their services. If the tax refund form has not been validated for shopping in France at a PABLO kiosk or at a customs office for shopping in all other European countries, a refund will not be possible. All rights reserved. If youre arriving into the Port of Dover, Eurotunnel or Holyhead, youll need to attend an inland border facility to have these checks carried out. Drivers can also view this information from their mobile device as soon as the shuttle arrives in Calais, so they can easily prepare to follow the green or orange route as instructed. There will be automatic number plate recognition cameras at the entry and exit points of the site. The goods must be taken to an inland border facility directly and must arrive in the same condition as the goods were at the time of importation. It means faster and easier bookings each time you travel, with all your documents at your fingertips and essential travel alerts through your journey. If you are travelling by van, please choose the relevant 'Van' option from the dropdown Vehicle menu. The list of Community and Common Transit UK offices is for traders who deliver goods to customs offices and want to know where the most convenient customs office is. Store and save your information, including passport details, vehicles, pets and payment methods and add it to your bookings automatically. All the steps are thus accessible to you. If you need to use an inland border facility and are coming to Kent from elsewhere, you should get ready before arriving in Kent. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. On arrival in Calais, depending on the type of cargo they are carrying, lorries will follow either the green route (onto A16 motorway) or the orange route - to the Customs Centre (Center Douane . Border crossing procedure for Eurotunnel after hard Brexit: Border crossing procedure . Please complete our online form, and we will be in contact with you as soon as possible. We are unable to change the direction of a confirmed booking, however if you can make a new booking with the correct travel details and advise us of both reference numbers we will cancel the original incorrect booking for refund. We are using cookies to give you the best experience on our website. Read our guide to make sure you get the most value from tax-free shopping and understand the process.

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