Applied with xfinity several months ago, assured by agents in the chat that it would be applied next month (it wasn't) then double the following month (it wasn't), then I just called and they said they had no record of it. Consumers who live on qualifying Tribal lands received enhanced support of up to $75 per month toward broadband services. However, if you go on the support page you can schedule a call back, but, no one was helpful there either. If a household member lives on federally recognized Tribal Lands: Bureau of Indian Affairsgeneral assistance; Tribally administered Temporary Assistance for Needy Families; Head Start (for thosehouseholdsmeeting its income qualifying standard); or the Food Distribution Program on Indian Reservations. It is just insanity! ), I am not enrolled in another service. Each group of states and territories is known as a launch. Yes, I got the same email in the post above. I even got a person on the phone who asked for my appl# and promised to "create a ticket". Title: EBB Application Process.pdf Households enrolled in the EBB program as of 6 p.m. EST on December 30, 2021, will continue to receive the benefit during a 60-day transition period to ACP. Comcast your turn to FINALLY fix this. (I am verified and approved with USAC, the national verifier and have an application ID number). 2. Important News: Congress recently created the Affordable Connectivity Program, a new, long-term $14 billion program that will replace the Emergency Broadband Benefit Program. In case the system cannot automatically verify the consumers eligibility, USAC recommends including the following items with the Application Form: A Lifeline Support Center agent will review the application and send the consumer an eligibility decision via U.S. mail. The easiest way to apply is to go toaffordableconnectivity.gov. I can't even speak to a knowledgable human who can resolve the issue. Here are the steps: I have been denied for about the 5th time, says I have either not verified (I AM VERIFIED!!!!!!!! To make corrections, you may need to submit additional documentation to the National Verifier and then re-apply through Xfinity. Consumers can sign in to CheckLifeline.orgfrom any computer or mobile device to apply for Lifeline. The EBB Program leveraged Lifeline systems like the Lifeline National Eligibility Verifier, the National Lifeline Accountability Database, and the Lifeline Claims System for subscriber eligibility, enrollment, and service provider reimbursement. A household is eligible if one member of the household meets one of the following criteria: Hello @ComcastLizzy I have entered EXACTLY the same information as I had given to National Verifier. I have entered EXACTLY the same information as I had given to National Verifier. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. Enter your information exactly as you entered it in the National Verifier. Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year. Providers looking for more information about the Affordable Connectivity Program should visit https://www.fcc.gov/affordable-connectivity-program. I am a long time customer and have spent many many hours/days that I will never get back, trying to apply (days receiving error messages with no direction at all through customer service, even receiving information such as "you cannot apply with us until 30 days after you are approved through the national verifier") and now being denied. Then, mysteriously, an agent made the change over the phone. he came back and said, they told him to tell me that it is required to apply to the national verifier first!!! Eligible households can save up to $30/mo. Federal Register :: Affordable Connectivity Program; Emergency Hello, @raptyrred. Youre automatically eligible. Now you want to enroll in the EBB program and enjoy the benefits. After the consumer receives a notice that they qualified for Lifeline through the mailed application, they need to contact a service provider to enroll in the program. Sadly, there is no way for me using your website to change my first name from Ken to Kenneth. Your patience through the process is very much appreciated. That's a whole new animal for Comcast evidently. Send the copy along with the necessary documents to Emergency Broadband Support Center. Enroll in the Emergency Broadband Benefit program at https://comca.st/3xaHw4N using your Xfinity ID, and complete the consent and application process. After qualifying test data in the National Verifier staging environment, service providers can enroll the test consumer in theNLAD staging environment. The federal governments National Verifier determines who is eligible for the program, but you may qualify if any of the following apply to you: At least one person in the household is in the free and reduced-price lunch program or the school breakfast program (including the Community Eligibility Provision). The ACP is a federal government program that can help eligible customers pay for their home internet service. Hm, that is not good at all. The Emergency Broadband benefit is a temporary federal program that lowers the monthly cost of broadband service to eligible households during the COVID-19 public health emergency. They'll be able to help further review the application with you and figure out what may be causing the email to generate. Called xfinity again and was told to call the National Verifier. N, tit. WARNING: If you have not applied yet through the EBB national verifier, DO NOT ENTER YOUR MIDDLE NAME on the EBB application.

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