4. Whats your favorite way to get free onboard credit on a cruise? If you had booked one of these now cancelled cruises using an FCC from a previously cancelled cruise, you will receive the same value of that FCC back. Here are some examples of how you can use your free shareholder OBC: Just remember that some cruise lines will give you a discount if you prebook and prepay for some of these extras before you sail. . refunds taking Two weeks ago, I had to cancel two voyages in August 2022. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-large-mobile-banner-2','ezslot_11',605,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-large-mobile-banner-2-0');Proof of shareholder status could include a copy of your shareholder proxy card, a dividend tax voucher, or a nominee statement with both your mailing address and brokerage account number blacked out. If the value of your FCC payment was less than the value you had paid, any additional monies paid will be returned as an FCC. However, if this does not meet your needs and you would prefer a refund to the amount of monies paid on your booking, we ask that you use our online form to request one. This is "no problem" according to the FAQ's.The least telephone wait time has been one hour.What are they doing?I completed the online form one week ago but unsurprisingly, no reply.If you want a responsive, easy to deal with holiday company, pick someone else. This is per the latest advice from ABTA. Refunds procedure - Cunard Line - Cruise Critic Community How long We apologise that, in some cases, our automated system has issued an invoice that references cancellation fees. I have been back for 17 days now they are ignoring me. Queen Mary Christmas market cruise what a joke so disappointing from start to finish it was a complete rip off Too long to list all the complaints we came across every day but just want to let people no dont bother you will be disappointed You get charged to sneeze on that ship its a joke all about taking your money Staff didnt no how to smile or have a conversation with you some was really rude especially in the duty free shop Never got one breakfast order right in 4 days Food was served cold in the restaurant and plates taken away before you finished your meal disgusting.This was the worse cruise Ive been on will never go with Cunard again Royal Caribbean and P&O for me. Posted June 9, 2020. spend. I will be happy to be contacted by a manager.So far terrible experience! Powered by Invision Community. I would suggest you submit the form every hour, on the hour, until it finally generates an acknowledgement, as lissie clearly indicates it should d 17. We cancelled, and Cunard still charged me a 12.5 % cancellation fee. this was later amended to may. This type of system is similar to those introduced in many other countries and is the framework under which ABTA will guide its Members and hold them to account. Cunard Line Cancellation and Refund Policy - iCruise.com In some cases the refund delay is due to a delay in receiving the refunds from our suppliers who are facing the same issues as us, we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as we can. If you haven't registered for My Account, you can do so using your Cunard World Club (CWC) membership number. Come discover for yourself the magic of Cunard on a luxury cruise vacation. Eventually I pressed the "make a booking" options and spoke to a very helpful lady who has dealt with this to my satisfaction. Although so many things are automated these days, youll need to let the cruise line know that youre a shareholder before each and every cruise, so you can have your OBC credited to your account. Please contact your Travel Insurance provider in the first instance. That was also a frustrating process as I found that selecting the appropriate options always either cut off the call or sent me in circles. also booked to go on med cruise in sept. fingers xd we will have the wonderful time we experienced previously.still waiting for cunard to respond to my e mail - they must be inundated with disgruntled clients? For help during the online booking process,refer to our Future Cruise guide. tool on IRS.gov. Even after the cruise shutdown lifted and the company desperately tried to save money, they just limited the types of fares that passengers could use for the OBC - they didn't do away with it altogether. For new bookings, you can redeem your FCC online at cunard.com: full details can be found inour guide to using FCC online. I'm in the U.S. but that Refund "form". my experience was not favourable. I filled it out for our cancelled November QM2 cruise from. Found it o P&O - cruise cancelled/refund requested 23 April (cruise 27 June). Your original booking remains on our system, but because of the coronavirus outbreak your holiday can no longer go ahead. One for this year and one for next. 100% of full fare. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shouldbecruising_com-leader-2','ezslot_13',603,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-leader-2-0');You may also like: How to Save Money on Cruises. First refund three weeks later 245.00. I expectedthat there would be some sort of acknowledgement of receiving the refund request, most likely an automatic generated email. Your original booking with us will be cancelled; The value of your Refund Credit Note will be the sum you originally paid to us less the price of your cruise; and. For further information, please seeTemporary flexible booking terms from Cunard. no discount, no reallocation, just the spend to use onboard against product for one of their inflated priced products. Next to the relevant order, select View Return/Refund Status. How Long Does a Credit Card Refund Take? Visit Validating Your Electronically Filed Tax Return for more details. Let me know in the comments below! You can use your FCC to make a new booking for any voyage on sale at that time. Cunard Cruise Line is one of the most famous and luxurious cruise lines in the world. The sales rep told her the same payment that took a At no time was there any acknowledgment that the refund was being processed, only the customer service assistant's verbal assurance that she had applied for it on our behalf.

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