Please tell us what you were trying to do and why this page was unhelpful. Thanks for contributing - your feedback helps us improve this website. Either: call our InfoLine on 1300 311 108 visit us at the InfoCentre Adelaide Railway Centre. We no longer support this browser, so parts of the site might not work as you expect them to. We can't respond to what you write here but you can contact us instead if you'd like a response. At a Mobile Sales Bus or Van See the schedule for our buses and vans. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. Find out more aboutdifferent metroCARDs and fares or use our fare finder for a recommendation of the fare you need. "startScreen": "gigya-reset-password-screen" Passengers could trade their existing Multitrip Metrotickets in for Metrocard trips. You can now recharge your MetroCard online! - City of Adelaide - Facebook Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. Thanks for your feedbackWe use what you tell us to help improve the website. After a year, you need to send your card to Customer Claims: MetroCard Customer Claims Some websites which are linked to the Tourism Australia website are independent from Tourism Australia and are not under the control of Tourism Australia. "validationFavouritesUrl": "/bin/australia/favourites/sanitycheck", A replacement card will cost you $5. Login to make comments, or download the Lost On Campus App. However, having one means you can: Call the Adelaide Metro InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station to: If you dont want an online account but still want to register your metroCARD for the security and management benefits, call our InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station for help. You can now recharge your MetroCard online! Problem with MetroCard? Here's How to Get Help - MTA Copyright 2023. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. New and replacement Seniors Cards are issued through the Seniors Card Unit. Insert your reduced-fare card into the MetroCard machine in stations. Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. The trains and trams have the recharging stations on board atleast now. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. 130 Livingston Street As a courtesy, passengers should offer their seat to elderly, pregnant, or any passenger who looks like they could use a seat. Order an interstate Seniors Card member 14-day free travel ticket. Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). Your Seniors Card is ready to use on public transport as soon as you receive it. You can watchonline video tutorials about how to validate when boarding public transport. You can also ask at a station booth for a postage-paid envelope. Rates are indicative based on the minimum and maximum available prices of products and services. Apply for a metroCard mobility pass to travel on Adelaide Metro bus, train and tram services free of charge. The original ticketing system was based on the Crouzet system and was provided by Affiliated Computer Services. Don't bend or puncture your Seniors Card as this may damage the internal antenna or microchip. Adelaide has a useful tram service that operates through the city centre and inner suburbs. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: You can recharge your Seniors Card with a credit card or you can set up auto-recharge. You can order a replacement card by: Logging into your online account if you have previously registered. Find out how you can request a replacement card if yours is lost, stolen or broken. "event": "taCustEvent", There are a few ways to add credit to your card. Your refund will be credited back to that card. $4.24per day remaining on your 30-Day card, and. If you do opt to rent a car at the airport or in the city, you may want to check whether your hotel charges a daily parking fee. When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. How to file a MetroCard claim You can complete this form, but know that many claims can be filed online. Our subscription service is temporarily down for system upgrades. { Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time.

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